Maori Treaty of Waitangi Procedure


We accept the obligation to develop a greater awareness, understanding and sensitivity of our dual heritage, in accordance with the Treaty of Waitangi.


  1. That through knowledge and understanding we will gain a deeper respect for our dual heritage.

  2. To set aside finance so that expertise can be gained and resources built up.
  3. To develop our dual heritage things Maori will be given status and value in all aspects of the total school.


  1. To establish and develop links with local iwi to enhance this learning.

  2. To establish a whanau support group which has status and commitment.
  3. To provide opportunities for Board of Trustees and staff to become familiar with our pre-Treaty history, Treaty intent and content together with our post Treaty history and our understanding of the Waitangi Tribunal.
  4. To develop class programmes on our true history and Treaty issues by looking at our curriculum and seeing how we can affirm the intent of the Treaty in all aspects.


By actioning this procedure we will equip ourselves and our children with the knowledge and skills to be comfortable in both cultures, in an effort to prepare ourselves for a bi-cultural future.



Privacy Policy


The Whangarei Heads School Board of Trustees complies with the Privacy Act 1993 and encourages compliance with the twelve information privacy principles contained in the Act.  It applies to students, parents, staff and the Board of Trustees.



At the core of the Privacy Act are 12 information privacy principles that set out how agencies may collect, store, use and disclose personal information. The 12 privacy principles are:

  1. Purpose of collection of personal information

  2. Source of personal information

  3. Collection of information from subject

  4. Manner of collection of personal information

  5. Storage and security of personal information

  6. Access to personal information

  7. Correction of personal information

  8. Accuracy, etc. of personal information to be checked before use.

  9. Agency not to keep personal information for longer than necessary

  10. Limits on use of personal information

  11. Limits on disclosure of personal information

  12. Unique identifiers.

For clarification of the privacy principles, refer to www.privacy.org.nz.


The Board appoints the Principal of the school (or in his/her absence, the Acting Principal) to be the Privacy Officer. The Privacy Officer will encourage compliance with the privacy principles and ensure compliance with the Privacy Act. Her/his responsibilities include overseeing:

  • The promotion and protection of individual privacy

  • Monitoring the collection, use and disclosure of information relating to individuals

  • Access by individuals to information relating to that individual held by the school, and  requests for correction of information

  • Assisting the Commissioner with any investigations of complaints

  • Availability of appropriate information when required within the constraints of the 12 privacy principles.


Complaints and Concerns Procedure


 All staff and Board of Trustee members will ensure that the process of dealing with concerns and complaints is fair and just, and that all matters are dealt with sensitively and confidentially, and as quickly as possible.  It is important that resolution is made at a level as close as possible to the source to avoid escalation of the issue.


 To establish a process to ensure that concerns or complaints regarding the  operation of the school are fairly and equitably resolved.


 It is recommended that, where possible, any problem should be raised and addressed with the staff member concerned with the issue, i.e. if it is a class  problem, then with the class teacher initially.

 If the issue cannot be resolved at its source, then the Syndicate Leader, Assistant Principal, Deputy Principal, Principal or Board Chairperson can be consulted as appropriate.

 The Principal, at his/her discretion, will direct any matters of concern appropriate to the Board of Trustees, to the Chairperson of the Board.    Alternatively a parent or caregiver may write directly to the Board via the Chairperson, if the concern relates to a matter the Board is directly responsible for, involves the Principal, or if they feel an issue has not been resolved to their satisfaction.  If the complaint relates to a Board member, the Chairperson should be consulted.

 Written complaints received by the Board of Trustees will be presented at a Board Meeting.  At the discretion of the Chairperson, a Special Meeting may need to be called to enable speedy resolution.  Following discussion a decision will be made regarding appropriate follow up.

The person concerned will be informed of the result of their complaint and any action taken.


Discipline Procedure


The staff at Whangarei Heads School are committed to the belief that a  healthy school environment stems from accentuating a positive and building a child’s sense of confidence and self worth.

Children engaged productively in learning in an interesting, well managed classroom programme, will develop a stake in the school culture.

Children appreciate behavioural boundaries which are clearly stated and where consequences for crossing these boundaries are known and consistently applied.

 Discipline issues are ultimately the responsibility of the child, the child’s parents and the school.

The staff recognizes that reinforcing positive behaviour is the most efficient way of obtaining continual positive behaviour. This form of discipline will run alongside the system outlined in this document.

The underlying philosophy in the Whangarei Heads School discipline procedures is that children must learn to take responsibility for their behaviour.


  • To support the goals of the Vision Statement.
  • To develop respect for self and others.
  • To encourage individual and collective responsibility.

The school has a Code of Conduct in place designed to:-

  • Follow and support the Vision Statement
  • Promote responsible citizenship
  • Promote fair play
  • Establish a safe nurturing environment for work and play

The Whangarei Heads School Code of Conduct says:

  • Make others feel good about themselves by what you say and do.
  • Care for our environment and our belongings.
  • Share and fair play.

Class Rules

Each class will develop its own set of rules. These will be designed to maximize the learning opportunities of all class members and the teaching responsibilities of the teacher. The students are expected to be aware of and respect the following:-

- the right of the teacher to teach

- the right of learners to learn

- to be responsible for organizing their coming day.

 If a teacher in the school considers the breach serious enough—i.e. it needs to be followed up, an incident report must be completed on the attached form. Examples of the breach may include:-


• Verbal abuse that includes words / language that are unacceptable in society.

 • Minor physical assault.

• Malicious damage to other property.

• Minor theft.

An individual behaviour plan containing follow up action will then be designed for the student. The class teacher will be directly responsible for doing this but may include other teachers and / or the Principal. The plan will contain procedures that make the child responsible for their actions and will suit the offence and the particular child. All incident forms must be filed in the Discipline folder which is located on the shelf in the Principal’s office. It may include the following things:-

• A verbal or written apology to the victim/s.

 • An appropriate resolution negotiated for the victim.

 • A letter to their own parents explaining their breach of the Code of Conduct which must be signed and returned to school.

 • Time out by themselves.

 • A parent interview.

 • Withdrawal of privileges.


Cigarette Smoke Free Policy


 Cigarette smoking is an activity that strongly affects the health of staff, children and parents within the school environment.


 1.    To safeguard children and staff from the dangers of smoking.

 2.   To promote the awareness that smoking is physically harmful. 

 3.   To comply with the requirements of the Act that every employer prepares a written policy on smoking within the workplace.    


1.    People are not entitled to smoke within the whole of the school grounds and buildings, including all areas used by the school during Education Outside the Classroom.

 2.  “NO SMOKING” signs will be displayed.

       Procedures for Making Complaints:

           Any person who believes on reasonable grounds that any person 

           has contravened Part 1 of the Smokefree Environments Act 1990 in

           terms of the WhangareiHeadsSchoolmay complain in            

          writing to the   Principal.

 4.      Procedures for Handling Complaints:

          These will be in accordance with the Act.


Sun Safe Procedure


 To protect children at school from the adverse effects of the sun.


  •    To ensure that all children of Whangarei Heads School are                           protected from damage caused by harmful UV rays from the sun.

  •   To provide a safe physical and emotional environment as required by the Ministry of Education National Administration Guidelines.

  •        To increase student and community awareness of melanoma and practical ways to prevent it.


 These procedures will be implemented during Term 1 and 4 of each year:-

Pupils will be actively encouraged to:


1.      Wear peaked caps or brimmed hats when they are outside.

2.      Wear clothing which protects skin from the sun.

3.      Apply a broad spectrum SPF 15+ sun screen before going out in the sun.

4.      Stay in the shade where possible on hot days and avoid sun bathing.


Staff will:


1.      Be encouraged to act as role models by wearing appropriate hats and clothing, and using sun screen for summer outdoor activities.

2.      Timetable sports in the morning wherever possible.

3.      Incorporate programmes on sun protection in the curriculum.




1.      Provide for shade provision in all future development of the grounds.



 Safety on Out of School Trips Procedure  


 To provide out of school experiences where the children are safe.



 1.      To identify and manage risk factors  to protect our pupils, staff and parent

       helpers from accident or injury on outings.


                   1.   A Risk Management Matrix will be written for all medium-high      

                         risk activities/trips.  The ratios for each risk are listed below.

2.      Identify risk factors well before any trip.

3.      Ensure that all trips have prior approval of the Principal or Board of Trustees.

4.      If children travel in vehicles:

-         Children will be required to be ‘belted in’ with approved seat belts.

-         All vehicles transporting children will have a current warrant of fitness and registration and drivers must hold a full driver’s licence.

5.      If children travel by bus, they must be seated while the bus is moving.

6.      When walking on public footways, all children must walk on the footpath or tracks, and when crossing streets, road rules will be observed.

7.      For all low risk activities , parents will be informed but permission is not required.

8.      Ensure that  medical information  is obtained for each child prior to any trip away involving overnight stays or high risk activities.

9.      Parents and children will be informed in writing of the programme and requirements expected with regards to suitable clothing, footwear and food if appropriate.

10.  A First Aid kit will be taken by a staff member on all trips.

11.  Before the trip, children will discuss safety and  acceptable behaviour .

12.  At camps an adult with adequate first aid knowledge must be present at all times.

13.  It is recommended staff have access to a phone or a contact number.

14.  Additional details may be required to be left at school for contact purposes.

15.  Beginning Teachers must have a fully registered teacher accompany them on any excursion outside the school grounds.



Parent / Adult






Rafting, boating , skiing , abseiling, white water rafting, kayaking, snorkeling—depending on environment.




Commercial boat trips, camps, confidence course, hikes, swimming etc.




Town trips, local walks, camp site.




PareParents with toddlers do not count as part of the ratio.


This should form part of the planning.   Approval is to be sought from the Principal by the teacher in charge on Form number one.



 To ensure safe and successful out of school experiences, consideration must be paid to safety guidelines at all stages of the excursion / activity.



 Internet Safety Statement


  At Whangarei Heads School we aim to promote and ensure the safety of children and young people when using the Internet.



  To provide Internet access, so all staff and students can:


 1. Become effective and safe users of the Internet.

 2. Extend their awareness and knowledge of the Internet.

 3. Become motivated, responsible, independent users of the Internet.



 At Whangarei Heads School, the use of the Internet facilities are strictly for educational purposes. This includes personal use for professional development of staff. 


    1.      Staff should have  training made available to them in the use of the Internet    and the safety issues involved for staff and students when using the net.


2.      Students will need to be directed to sites on the Net, rather than surfing, which will require staff members being experienced in the use of the Internet.


 3.      All staff members will be required to sign a copy of this School Internet Safety Statement indicating they are aware of the details. This documentation will be kept on file by the school.


 4.      Staff can have individual Internet e.mail accounts.


 5.      Inappropriate use of the internet will result in disciplinary actions.




1.    All parents must sign the Internet Safety Agreement         

2.   A teacher or an adult designated by the teacher must be in the room whenever a student uses the Internet. This also applies to any special use before or after school hours.


3.   Students can use the Internet only during class time unless given special permission, in which case a teacher or designated adult must supervise.


4.   When emailing, placing work on the net, or sharing information via the Internet, students will only be referred to by their first name. This will be for the sake of the privacy and safety of the student and their family.


          Safety Issues


1.      A filtering software will be deployed on student terminals which access the Internet.


2.      The school will continue to refine methods of improving safety on the Internet.


3.      For further guidelines, pleas refer to the Internet Safety Kit provided by the Ministry of Education. 


Statement regarding Orientation of Pre-Schoolers to School


To facilitate a smooth transition from pre-school to school.



  1. To allow both parents and children access to the school before they start,  to enable them to establish a relationship with the school.


2.   To facilitate strong lines of communication and foster a closer relationship between new families and school community.


3.   To make children and parents feel comfortable during the transition to school. 


4.   To endeavour to identify prospective year one students.


5.   Consult with local pre-school organisations to promote the opportunity to participate in pre-enrolment transition.



Parents and children will be given the opportunity to come to school to join in with the junior programme at a specified time each week, starting 3 months prior to their 5th birthday or when they intend to start school if starting after 5. This time is to be decided by the class teacher.  Due consideration will be given to the continued smooth running of the junior class.


The children will be given the opportunity to join in the activities organised for that time.


Parents will be encouraged to visit the school and discuss any future plans with the Principal.  Parents must accompany their child on visits and will be encouraged to join in with the programme and ask any questions they think relevant. Parents may be advised to leave a child for a limited time when settled into an activity.


The Year 1 teacher will be given regular opportunities to liaise with the pre-schools that contribute to Whangarei Heads School.  A Blog will be used to encourage sharing between school and pre-school.



The orientation programme will promote a smooth transition from pre-school to school and close communication between school and parents.